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IT Marketing Specialist

This position will be responsible for B2C email marketing campaigns and implementation projects in Salesforce Marketing Cloud, having full responsibility on technical management of the platform, supporting the business to reach their goals.

 

Responsibilities:

 

  • Configuration and develop marketing campaign and customer journey with Salesforce Marketing Cloud
  • Build analytics reports and dashboards to provide visibility into marketing campaign/email results and measure effectiveness according to business guidelines
  • Be a reference point for the business
  • Lead ongoing Salesforce Marketing Cloud platform health, troubleshoot system errors and provide user support; ensure database cleanliness and bidirectional sync with platforms.

 

Requirements:

 

  • 3 years of prior experience building and implementing full cycle projects in Marketing Cloud
  • Creative problem solver and out-of-the-box thinker who can effectively collaborate with both technology and business partners to design new products/ applications
  • Fluency in English
  • Experience in retail industry, preferably in fashion & luxury companies
  • Knowledge of Service Cloud is a plus